Client Satisfaction Questionnaire

PLEASE EVALUATE THE FIRM FOR THE PARTICULAR MATTER NOTED BELOW.

We are always working to improve the quality and efficiency of our legal services. Your candid evaluation of our services will help us assess how well we served you, and what we might do to improve our services in the future.

Please take a moment to answer the following questions. Referring only to the case you describe below, please click by the appropriate number to indicate your opinion on each survey question.

*Client:
E-mail address:
*Case:
5=Excellent, 1=Poor
1. How would you rate the expertise of the lawyers assigned to this matter? 5 4 3 2 1

2. How responsive were our lawyers to your schedule and needs for this matter? 5 4 3 2 1

3. How well were you treated by the staff members (including non-lawyers) who worked with you? 5 4 3 2 1

4. How well did we keep you informed of the status of this matter? 5 4 3 2 1

5. How satisfied are you with the result the firm obtained in this matter? 5 4 3 2 1

6. How well did we do explaining what we did for you? 5 4 3 2 1

7. How would you rate your overall satisfaction with the terms of our engagement, the form of our invoice, and our billing procedures? 5 4 3 2 1

8. How satisfied are you with the overall performance of the firm? 5 4 3 2 1

If you need legal services again in the future, how likely are you to use our services again? Definitely will use the firm again Probably will use the firm again May use the firm again Probably will not use the firm again Definitely will not use the firm again

Do you have any other comments? (Include any other suggestions here)

Would you like someone to call you? Yes No

(If yes, please include your name, telephone number, and the best time of the day to contact you.)

Friday, May 9, 2008

Business Litigation

- Employment Opportunities

- Newsletter

- Our Guarantee

- Our Clients

- Real Estate Intake Form